Frequently Asked Questions

Your create and manage your New In Chess in our webshop. Your e-mail address is your username. Your password is valid for the webshop and for the digital magazine and Yearbook subscriptions.

We have two subscription offers: digital or print + digital. If you have trouble accessing the digital edition, please send us an email at: nic@newinchess.com

Yes and no. There is no difference in the content. The digital edition has all the stories of the print magazine. But the digital edition has a very nice bonus: you can replay all the games on a built-in interactive gameviewer. You won’t need your chessboard anymore to enjoy all the annotations by top grandmasters such as Magnus Carlsen, Fabiano Caruana, Wesley So and Anish Giri.

You can read New In Chess digital magazine in an app. We have apps available for mobile devices with iOS or Android. Those are: iPad, iPhone, Android tablets, Android phones. You will need iOS 11 or higher for the Apple devices and Android 5 or higher for the Android devices. You can find the app in the app store on your device, respectively iTunes or Google Play Store. You also read the magazine on your PC or notebook via our 'browser'-edition. Please go to the 'apps'-page for the correct link. Unfortunately, the app is NOT available for Kindle, Kindle Fire or Apple notebooks and desktops.

The New In Chess magazine app is free. The magazine issues are available as downloads in the library of the app. We offer you a complete free issue (2021#4) which you can download to find out how it works.

You can subscribe at our website. When you subscribe, you will get a username and a password to sign in to the app. When you are signed in, the issues of your subscription will be free downloads. Users of an iPad or iPhone also have the option to subscribe via iTunes on their device. You will get exactly the same product.

You can buy single issues as ‘in-app-purchases’ on your iPad, iPhone, Android tablet and Android phone. Your purchases will be charged to your iTunes or Google Play account.

No. The magazine is only available as an app. We like the functionality of the app and the interactive gameviewer. A PDF would make us vulnerable to piracy.

Once you have your username and password, you will have to find the sign-in menu on your device. With an iPhone or iPad you will find the menus at the top of your screen: for the iPhone at the right, for an iPad at the left side. There are thousands of different Android devices for sale. For most tablets and phones you will find the sign-in menu by trying all available buttons and menus. Your best chance is the top right corner of the screen or the middle of the bottom of your screen. The Windows app has a menu at the top right of your screen.

You can try to sign out and sign in again. That will usually solve the problem. If it still doesn’t work, please remove the app and re-download the app from the app store. And sign in. Or email us for help: nic@newinchess.com

In the sign-in menu, you can use the link: ‘Forgot password’ or Create Password. We will send you an email that allows you to create a new password.

Please email us. Your account is probably locked. You might have used your account on too many different devices. Please limit your account to three different devices. We will have to clean your account to give you access.

Please check your Android version. Our app is only compatible with Android 5 or higher.

All subscribers have full digital access. If you don't have access yet, please send us an email at: nic@newinchess.com Possibly we don't have your email yet.

Yes and no. There is no difference in the content. But the digital edition has a very nice bonus: you can replay all the games on a built-in interactive gameviewer. You won’t need you chessboard anymore to enjoy all the annotations.

You can read the Yearbook in an app. We have apps available for mobile devices with iOS or Android. Those are: iPad, iPhone, Android tablets, Android phones. You can find the app in the app store on your device, respectively iTunes and Google Play Store. Unfortunately, the app is NOT available for Kindle, Kindle Fire or Apple notebooks and desktops.

The Yearbook app is for free. The Yearbooks are available as downloads in the library of the app. We offer you a few free articles in Yearbook 125 which you can download to find out how it works.

You can subscribe at our website. When you subscribe, you will get a username and a password to sign in within the app. When you are signed in, the issues of your subscription will be free downloads.

You can buy single issues as ‘in-app-purchases’ on your iPad, iPhone, Android tablet and Android phone. Your purchases will be charged to your iTunes or Google Play account.

No. The Yearbook is only available as an app. We like the functionality of the app and the interactive gameviewer. A PDF would make us vulnerable to piracy.

Once you have your username and password, you will have to find the sign-in menu on your device. With an iPhone or iPad you will find the menus at the top of your screen: for the iPhone at the right, for an iPad at the left side. There are thousands of different Android devices for sale. For most tablets and phones you will find the sign-in menu by trying all available buttons and menus. Your best chance is the top right corner of the screen or the middle of the bottom of your screen. The Windows app has a menu at the top right of your screen.

You can try to sign out and sign in again. That will usually solve the problem. If it still doesn’t work, please remove the app and re-download the app from the app store. And sign in. Or email us for help: nic@newinchess.com

Please click on 'My Account' at the top right of this website. And then click on the link: ‘Forgot Your Password’. We will send you an email that will direct you to a page where you can reset your password.

Please email us. Your account is probably locked. You might have used your account on too many different devices. Please limit your account to three different devices. We will have to clean your account to give you access.

Please check your Android version. Our app is only compatible with Android 5 or higher.